Position Paper for the CSCW 98 Workshop on User Centered Design in Practice – Problems and Possibilities

Virtual Organizations as a Challenge for UCD

Markus Rittenbruch and Helge Kahler

Abstract

Virtual organizations in their different forms are becoming more and more common. In this position paper we present the case of a virtual organization consisting of 200 Germany-wide distributed freelancers. The fact that the virtual organization does not have a geographical center, that the work and the local structures of parts of the organization are very heterogeneous and that the freelancers have to put in "their own" time for e.g. participatory design poses numerous challenges to UCD.

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