About us
We are the support group Neubau und are there for you, if you experience problems with your user account, a printer or software in one of the computer pools. Just visit us during our visiting hours or write us an email.
Contact
If you experience problems or have any questions, don't hesitate to send an eMail to helpdesk. Also, you can come by room N225 and N228 at our opening hours:
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
| 10 - 12 | - | - | - | 10 - 12 |
| 15 - 17 | 13 - 17 | 13 - 17 | 13 - 17 | 15 - 17 |
Support Personal
Otherwise, you can contact every staff member directly by mail, phone or in his/her specific room:
| Name | Room | Telephone | Area of work | Note | |
|---|---|---|---|---|---|
| Günther Feldt | N.103 | 73-4547 | WWW | Room A401, see note | |
| Michael Felger | N.228 | 73-4417 | WWW, Linux | ||
| Udo Fink | N.218 | 73-4126 | Technician, Printer, WLAN, Windows | ||
| Christoph Helbig | N.225 | 73-4123 | Linux | ||
| Paul Heckmann | N.228 | 73-4417 | Linux | ||
| Gregor Küpper | N.227 | 73-4421 | Windows, Backup | ||
| Wolfgang Moll | N.219 | 73-4119 | Head of Support Group Neubau | Room A401, see note | |
| Richard Tantius | N.228 | 73-4417 | Linux |
Note
As a consequence of the recent fire on 2009-05-06 on the 1st floor of the Neubau, some staff moved temporarily to the Altbau, room A401. Unfortunately, they are not reachable there by telephone.
eMail addresses by field of work
| Task | Area of Work | |
|---|---|---|
| CIP-Pools Neubau | SGN | |
| VPN | SGN | |
| WLAN | SGN | |
| User Accounts | SGN | |
| Printers at the Neubau (Hardware) | SGN | |
| Print accounting (Payment, Account balance) | SGA | |
| Problems with the mailsystem | SGA | |
| Problems with MSDNAA or ELMS | SGN | |
| Probleme with VIOLA | SGN |
Job Offers
At the moment, there are no jobs open as SHK (studentische Hilfskraft - student assistant). If you have a general interest in working here, please send an eMail to Mr. Wolfgang Moll, head of the Support Team.